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Frequently Asked Questions
Frequently Asked Questions


What time is check in? check out?
Check in time is after 3:00 p.m.  Check out time is at 12:00 p.m.

What is the charge for a late check out? 
Late check out is based on availability.  Please contact the Front Desk to make special arrangements.

Are there any smoking rooms available? 
Our entire property (including all guest rooms) is non-smoking.  Smoking is permitted outdoors only.

Is breakfast included in the rate? 
Yes, a homemade Southern breakfast for two is included with each lodging room.

What other complimentary amenities are included in the rate? 
We provide complimentary coffee, use of plush bathrobes, breakfast for two, and wireless Internet access.

Is there high speed Internet access in the rooms? 
Yes!  High speed wireless Internet access is available in all meeting rooms and guest lodging rooms.  We provide wireless internet access using WEP encryption. 

Do you have a fitness center?
 
Please contact the Front Desk to provide daily passes to the local YMCA.  Charges may vary. 

Is there a full service restaurant or bar on site? 
We provide breakfast daily for all our lodging guests and special arrangements can be made for lunch or dinner.  Complimentary coffee is provided for all lodging guests.  Beverage room service is available for all lodging guests. The property is in close proximity to many of the area's best restaurants, which our Front Desk will be more than happy to supply a list for your dining pleasure. 

Are you accessible? 
Lodging is availble on the first floor, and ramps are available for house and meeting room accessibility.

Do you have a Pet Policy?
Yes, we allow pets for an extra charge. Only domesticated dogs or cats that weigh 80 lbs. or less are permitted to stay at The Inn. Domesticated dogs over 80 lbs. may be permitted to stay in The Inn at the Inn's sole discretion and must be discussed with the Inn's General or Operations Manager prior to making a reservation. No more than two pets permitted in the room.

Please contact our Front Desk Services for more information.

What is your cancellation policy? 
Our Cancellation Policy is 48 hours prior to arrival. 

Note: Online Reservations
All online reservations that are cancelled are subject to a $15.00 per day transaction fee.

 

 

1122 E. Morehead Street
Charlotte, NC 28204
(704) 376-3357
(704) 335-1110 fax
1 (888) 667-3432 toll free





     
     
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